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Terms & Condition
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Terms and Conditions

1.Introduction

Welcome to idvika.in (“Website”). These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “Donor,” or “you”) and Idvika Foundation (“we,” “us,” or “our”) governing your use of our Website and services, including the processing of online donations. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Definitions

  • Website: The online platform available at idvika.in.
  • Services: The donation processing and related services provided through the Website.
  • User/Donor: Any individual or entity who accesses the Website or makes a donation.
  • Payment Gateway: A third-party RBI-compliant service provider that facilitates secure processing of payments on our behalf.
  • RBI: Reserve Bank of India, whose guidelines we strive to comply with for secure online transactions.

3. Eligibility

By using our Website, you represent and warrant that you are at least 18 years old and capable of entering into a legally binding agreement. If you do not meet these requirements, please refrain from using our services.

4. Donations and Payment Process

  • Donation Process: Donations are made via our Website through an integrated RBI-compliant Payment Gateway. By initiating a donation, you authorize us to process your transaction in accordance with these Terms.
  • Payment Security: All transactions are encrypted via SSL/TLS (HTTPS) and processed through RBI-approved channels to ensure the security of your financial data.
  • Transaction Verification: Once your donation is processed, you will receive a confirmation email. It is your responsibility to verify the transaction details and report any discrepancies immediately.

5. Refunds and Cancellations

  • Non-Refundable Donations: Donations made via idvika.in are generally non-refundable. However, if a technical error or duplicate transaction occurs, please contact our support team with relevant details. Refunds, if applicable, will be processed on a case-by-case basis.
  • Cancellation Requests: Should you wish to cancel a transaction due to an error, please notify us immediately. Cancellation requests will be reviewed and handled as per our internal policies.

6. User Obligations

  • Accurate Information: You agree to provide accurate, current, and complete information during the donation process and update such information as necessary.
  • Prohibited Activities: You shall not misuse the Website or attempt any fraudulent or unauthorized activities. This includes interfering with the Website’s operations or attempting to bypass security measures.
  • Compliance: You agree to comply with all applicable laws, including RBI guidelines, when using our services.

7. Privacy and Data Protection

Your privacy is of paramount importance to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal and financial information. By using our Website, you consent to the practices described therein.

8. Intellectual Property

  • Ownership: All content on this Website, including text, graphics, logos, images, and software, is the property of Idvika or its licensors and is protected by applicable intellectual property laws.
  • Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Website solely for its intended purpose. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Disclaimers and Limitation of Liability

  • “As Is” Basis: The Website and Services are provided on an “as is” and “as available” basis. We do not warrant that the Website will be uninterrupted, error-free, or completely secure.
  • No Financial Advice: Information provided on the Website is for general informational purposes only and does not constitute financial or legal advice.
  • Limitation of Liability: In no event shall Idvika, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Website or inability to use it, even if advised of the possibility of such damages.
  • Force Majeure: We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control.

10. Indemnification

You agree to indemnify, defend, and hold harmless Idvika, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Website, violation of these Terms, or infringement of any rights of another.

11. Modifications to the Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

12. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of India.
  • Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction], India. We encourage you to contact us first to attempt to resolve any issues amicably.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of law, the remaining provisions shall continue in full force and effect.

14. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or our services, please contact us at:

  • Email: support@idvika.in
  • Phone: +91-998100292
  • Mailing Address: Narmadapuram Road, Bhopal